February 24th, 2016 by Admin

Black Diamond Casino is a casino that has flip-flopped between software providers over the past couple of years. Initially it launched as a Top Game casino and made a name for itself as just about the only decent Top Game casino on the market. Then came the switch to Rival software, and the eventual switch back to Top Game after Rival ditched players from the USA. Frustrated customers (and casino reviewers!) must be hoping that they have made their minds up now!

Black Diamond Casino Software and Games
There are more than 100 different games to choose from at Black Diamond Casino, with the majority being slot machines. Apart from the slots, there is a small selection of table games including Baccarat, Blackjack, Roulette and Casino War. In addition there are currently four variations of Video Poker, along with keno and a few parlour games. To be brutally honest, the selection of games at Top Game casinos is hardly “Top”. These casinos are almost strictly for slots fans – table game and video poker players will definitely want to look elsewhere.

Promotions and bonuses
With promotions for newcomers and existing players, this casino offers a fairly generous package. If you are a slots fan, then you’ll appreciate the $999 welcome bonus across your first four deposits. Although it is called a slots bonus, you can play keno and some parlour games too. There are also various other rewards for table game players, using preferred deposit methods, referring friends, a comp points (“Diamond Dollars”) program, as well as a VIP Lounge for regular players.

Security, fairness and transparency
Black Diamond Casino uses industry standard encryption technologies to secure your transactions with the casino. The casino claims independent audits of its random number generator to attest to its fairness, but there are no published payout statistics. The ownership of the casino is not exactly transparent – all that is listed is a company called ThoughtLinks Ltd, Cyprus.

Depositing at Black Diamond Casino
The casino offers a reasonable number of deposit options including major credit cards, NETeller, EcoCard, and also money transfers. All the payment options mentioned are also available for withdrawal, with the exception of credit cards. They also offer a 24 hour withdrawal option – to avail yourself of this you must first complete an identity verification procedure.

Black Diamond, like all other Top Game casinos that we have seen, enforces a low withdrawal limit policy – you may withdraw a maximum of $4000 per week. What sets Black Diamond apart is that they do not apply this policy to progressive jackpot wins. All such wins are paid in one lump sum, which is the way it should be.

Customer Support
Black Diamond Casino does offer comprehensive 24/7 customer support by a variety of methods. Black Diamond has dedicated toll free numbers for US/Canada, UK and Australia, and they also offer help via fax and email, along with instant live chat support.

Black Diamond casino remains one of the few Top Game casinos that we can give the thumbs up to. Its customer support, 24 hour withdrawal program, and progressive jackpots withdrawal policy are commendable. However the low non-progressive withdrawal limits, small number and variety of table games, and a lack of transparency mean that the casino still has some room for improvement.

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